If you are a System Administrator or HomeKeeper Administrator, you can change user options, add or delete users, or reset a password.
1. Navigate to your User Management page:
1. Click on the gear icon, the click "Setup"
2. Type "users" into the Quick Find box and
3. Select "Users" under the Users drop-down
To RESET the user’s password and automatically send an email with a new password:
1. Check the box of the user who needs a new password.
2. Click Reset Password.
3. Click OK.
1. To create, change, or deactivate users:
1. Click the menu by your name and select Setup or just click Setup if it is next to your name.
2. Use the click find to find Manage Users by typing "users" into the Quick Find. Click Manage Users in the left Menu and select Users
3. Click Edit next to the user you want to change (or click New to create a new user).
To RESET the user’s password and automatically send an email with a new password:
1. Check the box of the user who needs a new password.
2. Click Reset Password.
3. Click OK.
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