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How to Get HomeKeeper Support (HomeKeeper Basics)

You're bound to have HomeKeeper questions. We can help! You can always access HomeKeeper Support by going to homekeeper.zendesk.com or clicking on the support tab in HomeKeeper. Make sure you're signed in and have an account

While HomeKeeper Support Forum is not intended to replace general Salesforce Support, assistance with the Non-Profit Salesforce Package, or any other support requiring advanced configuration or Salesforce development - if you ask a question beyond our scope of expertise, we will do our best to let you know and/or refer you to other resources. 

 

 

1. Log into homekeeper.zendesk.com

 

Click on login and enter your homekeeper.zendesk.com email address and password. This may not be the same as your Salesforce.com password.

 

1. Search the forums for an answer to your question

2. Submit a ticket

Click on "Submit a Request" 

 

Enter a subject, a description and hit submit.

 

3. E-Mail support@myhomekeeper.org.

Send us an e-mail detailing what problem you're running into and we'll do our best to help!

Have more questions? Submit a request

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