Once HomeKeeper is setup for your organization, you'll need to fill out a form so we can set up all of your users with accounts to our support forums. This form will be emailed to you as part of the onboarding process. Once you do this, we will send you an invite to join the HomeKeeper Knowledge Base and Support Center. All users will get a welcome e-mail and will need to follow the directions below to set up a password.
1. Fill out the New User Sign Up Form
2. Look for a an email from email@example.com in the next 24 hours
Click on the link to setup your password.
3. Choose a password.
Your password must be at least 5 characters. Please remember the email address associated with this login and your password. Note that this is NOT your Salesforce login, but rather your login to the Knowledge Base an Support Center.
4. Sign In and Welcome!
You will know you're signed in if you see your name in the upper right hand corner. Feel free to explore!
To return here in the future, go to homekeeper.zendesk.com and login, or click on the support tab when using HomeKeeper. Either way, you would still need to log into the Support Forums using your email and Support Forums password.
5. Stay in touch! Subscribe to the User Announcements Forum
You can subscribe to the user announcements Forum by clicking on User Announcements, which is under Announcements.